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Carol H Tucker

Passionate about knowledge management and organizational development, expert in loan servicing, virtual world denizen and community facilitator, and a DISNEY fan

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beladona Memorial

Be warned:in this very rich environment where you can immerse yourself so completely, your emotions will become engaged -- and not everyone is cognizant of that. Among the many excellent features of SL, there is no auto-return on hearts, so be wary of where your's wanders...


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that moment when....

There is a feeling that washes over me when I am dealing with bureaucracy and technology  -- either one that isn’t doing what I thought it should be or would be doing. 
 
I feel out of control and therefore haplessly at the mercy of some stranger who is faceless.   It is a combination of frustration, anger, helplessness, hopelessness, despair, incredulity that this is happening to me, a feeling of strong injustice, fretting about what will happen, peeved at the inconvenience, complaining, all topped off with a dollop of despair.  I am bewildered, befuddled' and ready to whine and cry [not necessarily in that order], totally unable to figure out what the next step should be.
 
When does this happen?  Like when one SSA says one thing and the IRS says another.  Like when the computer suddenly refuses to boot up when it had been working just fine.  Like when the car starter just goes “click click” instead of the engine going “varoom”.  Like when the insurance company says the prescription company has your info but the prescription company says the insurance company has it and neither of them show you having coverage.  Like when somebody repeats something you just said and the whole group ignores what you said and reacts to them instead.
 
There is a word for this feeling:  querulous




Permalink | Wednesday, August 5, 2015