Carol H Tucker Passionate about knowledge management and organizational development, expert in loan servicing, virtual world denizen and community facilitator, and a DISNEY fan
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beladona Memorial Be warned:in this very rich environment where you can immerse yourself so completely, your emotions will become engaged -- and not everyone is cognizant of that. Among the many excellent features of SL, there is no auto-return on hearts, so be wary of where your's wanders...
In knowledge management talks, I often used Johari's Window to show the different areas of knowledge and how they pertain to risk:
It's pretty simple -- it is what you don't know that will trip you up, that's obvious. And if you know you don't know you can take steps to find out and mitigate your weakness. The real area of risk is when you don't know what you don't know -- and reducing the size of that area is the aim of every person who even took on the responsibility of managing processes and procedures.
But try as hard as you can, you can not eliminate the risk. There is always something you didn't realize that you didn't know and weren't addressing And when it rears its ugly head, you have to deal with the consequences. Every time. You can't duck, you have to own it, come what may. And try not to waste a lot of time beating yourself up because you just can't know it all.
CEOExpress
It's pretty simple -- it is what you don't know that will trip you up, that's obvious. And if you know you don't know you can take steps to find out and mitigate your weakness. The real area of risk is when you don't know what you don't know -- and reducing the size of that area is the aim of every person who even took on the responsibility of managing processes and procedures.
